Our refund policy is different for each destination. So please take a look at the specific destination page.
Generally, for cancellations of up to 1 week prior to tour start we apply a 100% refund for the tours in Tanjung Puting, Sumatra, Sulawesi (excluding bank fees) and a 70% refund for Komodo Tours.
For cancellations within a week prior to tour start, there is no refund for the Komodo Tours; for the other tours, the balance is fully refunded (excluding bank fees).
