All new bookings from now (since 1 April 2020)
Because of the travel uncertainties amid the COVID-19 pandemic, all bookings can be canceled for free until 48 hours prior to tour start with 100% refund. No questions asked.
In case the booking is canceled 12 hours prior to tour start either because of government travel restrictions or flight cancelations, your reservation can be rebooked free of charge to another date.
All bookings prior to 1 April 2020
The pre-Corona cancellation policy applies to any cancellation beyond the control of Local Guides (including force majeurs such as flight cancellations, sickness, natural disasters or now the corona crisis):
- Deposit is 100% refundable for cancellations more than 3 months prior to tour start
- Deposit is 50% refundable for cancellations more than 2 month prior to tour start
- Deposit is non-refundable for cancellations within 2 month prior to tour start
Because of the global lockdowns amid the COVID-19 pandemic, all bookings prior to 1 April 2020 can also be rebooked free of charge to another date. Your original booking form is your voucher. The voucher has no expiry date.
If you wish to make use of the voucher option, please contact us 2 days before the start of your tour by replying to your booking confirmation email; you do not need to tell us about your new date yet (you can do that at any later time). The price corresponding to your new date will eventually apply to you.
